Escalation Matrix for HSDC/server Co-location | ||||
Escalation Level | Service Affecting | Contact Point | Concerned Person | Contact Details |
1st | Immediate | NOC | Shift Engineer | stpi[dot]ran[dot]noc[at]gmail.com Ph:91-651-2462270 |
2nd | Two Hours | Deputy Director | Mr. Ratnesh Ranjan | ratnesh[dot]ranjan[at]stpi[dot]in Ph: 9437480671 |
3rd | Four Hours | Additional Director | Dr. Ramesh Chand Meena | ramesh[dot]meena[at]stpi[dot]in M: 9928041114 |
4th | Eight Hours | Director | Mr. Amit Bansal | amit[dot]bansal[at]stpi[dot]in Tele Fax 0612-2205627 |
